Terms of Use
Last updated: July 2026
1. Acceptance
By accessing or using the UP DREAMwebsite and related online services ("Site"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Site.
2. Use of the Site
You must use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Site. You must not use the Site to transmit harmful code, attempt unauthorised access to our systems or data, or use the Site for any fraudulent or misleading purpose.
3. Intellectual property
Content on the Site (including text, graphics, logos, and layout) is owned or licensed by us and protected by copyright and other intellectual property laws. You may not copy, reproduce, or use such content for commercial purposes without our prior written consent, except as permitted by law (e.g. fair dealing).
4. Services and bookings
Information on the Site about our cleaning and related services is for general information only. Actual services are subject to separate agreements, quotes, or terms provided at the time of booking. We do not guarantee availability or specific outcomes.
5. Disclaimers and limitation of liability
The Site is provided "as is". To the maximum extent permitted by law, we exclude all warranties (express or implied) regarding the Site. We are not liable for any loss or damage arising from your use of or reliance on the Site, including indirect, consequential, or punitive loss.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee or other right you may have under the Australian Consumer Law or other applicable law that cannot be excluded by agreement.
6. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use and disclose your personal information.
7. Changes
We may update these Terms of Use from time to time. The "Last updated" date at the top will change when we do. Continued use of the Site after changes constitutes acceptance of the updated Terms.
8. Governing law and contact
These Terms are governed by the laws of Australia. For questions about these Terms, contact us at support@updream.com or via our contact page.
